Please note that we ship all orders from our warehouse Monday through Friday. All orders are usually shipped from our warehouse within 7-13 business days (M-F) of the purchase date. If an order is placed after 1 PM Eastern Time on Friday, it will be shipped the following week.
For all personalized and pre-order items please allow 10-20 business days from the order date (not including delivery time) for the item to ship. If you need to place an urgent order, please contact our Customer Service Team
Contact Person: Mark Wang
Contact Email Address: qijingbusiness@hotmail.com
Contact Phone Number: +86 15618400123
Office Address: No.58 Baozhen South road, Chongming, Shanghai, CN, 202157
Factory Address: Room 802, Building No.12, 150 Yushui Road, Pudong, Shanghai, CN, 201204.
Please note that processing time may take longer during the holiday season and during specific sales and promotions.
Domestic (Within the U.S)
Economy - free - 5-8 Business Days - if you buy $50.00 and up
Economy - $4.99 - 5-8 Business Days - if you buy $0.00 - $50.00
Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. The agency will notify the recipient either by mail, phone, or email to pay these charges so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.
Once we handpack and prepare your package for shipping, we will hand it off to a third-party courier so that your package will arrive to you safe and sound! In the case that your package is lost or stolen in transit or upon arrival, Yolo Love does not take responsibility for it. All claims must be made through the carrier your package was shipped with.
